Marguerite - Caseworker



Bachelor’s Degree in Psychology with a focus on Social Psychology

Master’s Degree in European Law with focus on Human and Social Rights

Former volunteer with Diakonie

Former volunteer with French Red Cross

Former volunteer with foodKind


What made you want to come to Greece to work with Refugees?

I originally came to Greece for my last semester of my Masters and decided to stay here for my internship. Given the current refugee situation, Greece is one of the best countries to apply my knowledge on asylum procedures.

How did you hear about Mobile Info Team and why did you choose this organisation to work with?

Through previous volunteering activities, I came in contact with Mobile Info Team. They caught my attention because they were providing information and support on asylum procedures around Northern Greece, and appeared to be a sympathetic team to work with.

What is most challenging/difficult? What is most rewarding?

The most challenging aspect of this work is dealing with the frustration of not being able to do magic capable of creating the ideal situation that people expect when they arrive. The most rewarding is to keep in mind that this job is meaningful and contributes to a more human approach through the crisis.

How do you believe Mobile Info Team makes a difference?

Mobile Info Team is a really dedicated team, that gives time and effort to answer all questions and provide adequate responses to the situation of the people they are serving. They offer an attentive ear, in a familiar language, with patience and tolerance, share information as soon as it is available and confirmed, and help people to better understand the administrative and political situation they are facing.